National Certificate: Generic Management (Master)

A person acquiring this qualification will be able to manage first-line managers in an organisational entity. First-line managers may include team leaders, supervisors, junior managers, section heads and foremen.

National Certificate: Contact Centre and Business Process Outsourcing Support

This qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing industry.

Further Education and Training Certificate: Contact Centre Operations

Any individual who is, or wishes to be, involved in the Contact Centre industry will have access to this qualification. It also serves as the entry qualification into Contact Centre operations and management.


National Certificate: Business Advising Operations

This Qualification is designed to equip the learner with the knowledge, skills, attitudes and values to be appointed as Business Advisors.

National Certificate: Informal Small Business Practice (Master)

This course is designed for learners who are either actively involved in the process of starting up a small retail business or are currently self-employed in an informal business in the SMME environment.

National Certificate: Management and Administration

The Qualification provides the learner with a level of knowledge and competence that can be applied in a practical workplace environment, and recognition for the level of learning that he or she has achieved.


Further Education and Training Certificate: New Venture Creation

This qualification is intended for persons who wish to start, operate, manage and grow a new small to medium business venture.

2022/23 - National Certificate: Financial Markets and Instruments

The purpose of this programme is to enable learners to understand and interpret information of financial markets and instruments, entering the financial arena in a practical way.

Further Education and Training Certificate: Long-Term Insurance

This Qualification provides a framework for learners to develop competencies that will give them insight into the Long-Term Insurance sub-sector. It introduces a basic understanding of the key terms, rules, concepts and principles of the field.

Further Education and Training Certificate: Short-Term Insurance

This qualification provides a framework for learners to develop competencies that will give them insight into the Short-Term Insurance sub-sector. It introduces a basic understanding of the key terms, rules, concepts and principles of the field.

National Certificate: Information Technology: End User Computing

The purpose of this qualification is to build the knowledge and skills required in End-User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the EUC environment.

Further Education and Training Certificate: Information Technology: Technical Support

This qualification provides the learner with the flexibility to articulate in the IT environment, with a wide variety of specialisation options within the Telecommunications, IT and Electronic industries.

National Certificate: Nature Conservation: Resource Guardianship

This qualification is designed for those individuals wishing to enter the conservation area and those who have acquired knowledge and skills from work.