National Certificate: Generic Management (NQF 5)

To provide learners with the required knowledge and skills to analyse leadership and related theories, build teams to achieve goals and objectives; and empower team members.

To provide learners with the required knowledge and skills to use communication techniques effectively; devise and apply strategies; and apply the principles and concepts of emotional intelligence.

To provide learners with the required knowledge and skills to manage a diverse work force; interpret and manage conflicts; and conduct negotiations.

To provide learners with the required knowledge and skills to recruit and select candidates; lead people development and talent management; and select and coach first-line managers.

To provide learners with the required knowledge and skills to manage the finances of a unit and apply mathematical analysis to economic and financial information.

To provide learners with the required knowledge and skills to analyse leadership and related theories, build teams to achieve goals and objectives; and empower team members.

To provide learners with the required knowledge and skills to use communication techniques effectively; devise and apply strategies; and apply the principles and concepts of emotional intelligence.

To provide learners with the required knowledge and skills to manage a diverse work force; interpret and manage conflicts; and conduct negotiations.

To provide learners with the required knowledge and skills to recruit and select candidates; lead people development and talent management; and select and coach first-line managers.

To provide learners with the required knowledge and skills to manage the finances of a unit and apply mathematical analysis to economic and financial information.

To provide learners with the required knowledge and skills to evaluate current practices against best practice, and apply the principles of ethics to improve organisational culture and knowledge management.

A person acquiring this qualification will be able to manage first-line managers in an organisational entity, and may include team leaders, supervisors, junior managers, section heads and foremen.